Kısa cevap · Soru 251
How does Analytical CRM work?
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Analytical CRM uses a customer data warehouse and tools to analyse customer data collected from the firms.
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Analytical CRM uses a customer data warehouse and tools to analyse customer data collected from the firms.
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A flexible manufacturing system (FMS) is system of automated parts and machines arranged in a sequence and connected by an automated material handling system and controlled by a computer system.
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Computer-integrated manufacturing (CIM) is the usage of computer-controlled machineries and automation systems in manufacturing products. CIM is the total integration of design, manufacture, and delivery through the use of computer technology.
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The various processes involved in a CIM are listed as follows: • Computer-aided design • Prototype manufacture • Determining the efficient method for manufacturing by calculating the costs and considering the production methods, volume of products, storage and distribution • Ordering of the necessary materials needed for the manufacturing process • Computer-aided manufacturing of the products with the help of computer numerical controllers • Quality controls at each phase of the development. • Product assembly with the help of robots • Quality check and automated storage • Automatic distribution of products from the storage areas to awaiting lorries/trucks • Automatic updating of logs, financial data and bills in the computer system (https:// www.techopedia.com/definition/30965/ computer-integrated-manufacturing-cim)
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The major components of CIM are as follows: • Data storage, retrieval, manipulation and presentation mechanisms • Real-time sensors for sensing the current state and for modifying processes • Data processing algorithms (https:// www.techopedia.com/definition/30965/ computer-integrated-manufacturing-cim)
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E-manufacturing integrates information and decision making among data flow, information flow and cash flow. It is a business strategy and a core competency for companies to compete in this highly competitive markets.
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The main functions and objectives of e-manufacturing are as follows: • Providing a transparent, seamless and automated information exchange process to enable an only handle information once environment. • Improving the usage of plant floor assets using a holistic approach with the tools of predictive maintenance techniques. • Connecting entire SCM operation with asset optimization. • Presenting customer services by the predictive intelligence methods and tether-free technologies. (Lee, 2003:502).
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An ERP software enables a company to: Automate and integrate the majority of its business functions, • Share common data and practices across the entire enterprise • Generate and access information in a realtime environment. Consider the definition
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A typical ES should support the managers of each hierarchical level with the following capabilities. • Drill down • Critical success factors • Analytics • Exception reporting • Navigation of information
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It is to build and develop all sorts of analytical tools, methods, and algorithms on the ERP infrastructure in an integrated manner and make them available for all managerial levels of the company to gain new and vital insights on each business functions. It is an essential approach to make sound and rational decisions on operations and strategies.
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While all three share the common purpose, their slight differences among them. Some are listed as follows: • Business analytics address the companywide needs for data and decision analysis while decision support systems focus on the specific decisions and the analytical and informational expectations and requirements of decision makers. • Business intelligence deals with satisfying the enterprise-wide demand for data and information in any content and format, anytime and any place by using data warehouses and data marts. • The existence of ERP is a prerequisite for business intelligence, business analytics, and decision support systems. • The business intelligence is vital for successful and sustainable applications business analytics and decision support systems. • The business analytics applications resemble data-oriented decision support systems, one of the major class of decision support systems.
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Descriptive analytics, sometimes called “reporting analytics” deals with the current status of the company based on the key performance indicators, i.e.,
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To reveal the risks and opportunities a company can face in the future.
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classification, clustering, and association along with artificial intelligence techniques such as neural networks, genetic algorithms, and genetic programming.
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To provide a feasible solution or a recommendation that shows how to achieve the best performance.
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The methods and algorithms of some disciplines such as operations research, management science, and optimization
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1. Define or identify the problem or the opportunity 2. Built an appropriate representation of the problem, that is, a model 3. Search for best or better feasible solutions to the problem by using the model 4. Choose a superior solution to the problem.
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• Computational support • Modeling support • Communication and collaboration support • Data support • Analytical support • Cognitive support • Knowledge support • Mobile support
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Confidentiality, integrity, and availability.
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Preventing unauthorized manipulation of information and ensuring its accuracy and consistency throughout the process.
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Preventing unauthorized people, assets or systems from being accessed to information. As an example, in case of unauthorized people access to a mental healthcare report system, the privacy of patients will be harmed.
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Instant power cuts which can interrupt operations and cause damage to hardware.
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An illegal and unethical action which takes benefit from the vulnerability of computers and the Internet.
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It is the most common method used by hackers to defacement. By the use of this method, hackers can gain administrative privileges on databases of websites. As a result of this, they can easily manipulate the records in databases and context of the website as they want.
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A software that hinders effective use of computers and its resources and thus may harm hardware
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